I are already traveling with American Airways for quite some time now and am now incredibly shocked in a the latest incidence. I'd just gotten back again from holiday vacation to find that my suitcase was missing. American Airlines instructed me I was alleged to get it again the following day, however I only obtained it 2 days later on and located that my suitcase were ripped open and ruined.
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it's pitiful to obtain to report that my various emails to Customer Relations haven't been answered as of thus far October 29, a complete deficiency of essentially the most elementary courtesy towards an eighty four years outdated 1st-Course passenger and Recurrent Flier….
I am standing at American airlines counter in McAllen, Tx waiting for a hotel voucher 3 several hours following landing from Flight 5783 that was redirected due to negative climate around Queretaro.
Bravo to American Airways for supplying the shock improve to your personnel. Instead of cowering towards the disgruntled passenger on todays La Guardia flight. Simply because some attendents had been cheerful and wished him an extremely Merry Xmas. Really ?? It’s about time we took back again our greatest needs and grumpy individuals just remain off the planes and retain their opinions to on their own.
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I had been distressed via the celebration — I had remedies in that baggage, and was most nervous about acquiring it shipped.
My spouse And that i were being booked for honeymoon to NYC on Nov nine, 2015. History locator: VDEURG. Around the day we were being to depart, Our flight #4378 was cancelled resulting from no crew. We had been booked for afterwards flight #5738, costing us a fifty percent day of vacation. The 2nd flight was then cancelled because of upkeep difficulty. Numerous alternatives were being available but nothing at all that would get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Periods Sq. at $317 a night that were non-refundable as it absolutely was lower than 24 several hours. We ere made available a flight to Dallas that could get us out of Pensacola late but provided that we drove an hour away i loved this to Fort Walton Seaside airport. We took it, obtained in late and remaining right after four hrs slumber the next day. That cost us an additional $177.00 in lodge fees. My spouse’s luggage hardly ever arrived in Dallas as we had been promised it will- mine took above an hour or so to discover because it wasn't to the carousel with the remainder of the flights luggage, We obtained into NYC a day after our honeymoon was to start out, with loads of stress and value.
When checking in at IAH, the staff powering the AA desk had been all chatting and referring to family vacation. They seem annoyed that we had so many baggage. The additional function was receiving inside their way. This wasn't just how I expected to begin my excursion.
I have already been an AA customer for more than twenty five several years. Your service has grown to be disappointing to state the least. It really is in all regions of service from sign in to , tavel to baggage dealing with.
On December 25, My three sons and I had a flight from Cleveland to Phoenix that was to go away at seven:50 that has a quit in Charlotte NC. At about three or 4 pm within the day of our departure, American Airways delayed our flight which might make us pass up our link in Charlotte which experienced no other flights out to Phoenix that working day OR the subsequent! And why the hold off? No clarification. So with none help from an AA representative..(Nearly as though it absolutely was our fault) we uncovered A different flight by means of Dallas…which left in an hour or so along with a 50 percent. We made it on the airport but with yet another impolite AA agent, (I comprehended it was busy with the vacations and all) I was certain which i could get my bag in Dallas because we now had to invest the evening there. I questioned him with regard to the tag that seemed like it was checked to Phoenix and he said curtly, you’ll just decide on it up in Dallas and recheck it each morning. Well the bag did not make it over the conveyer in Dallas. After i questioned An additional agent over it, he mentioned it was in a big area and it was likely out after we remaining in the morning. I explained to him I necessary it for my lodge keep, and he told me it will acquire 4 hours to get it. Alright…nevermind…I’ll be again right here in 4 hrs!!! So I remaining for your Dallas hotel devoid of my luggage.. Got on our flight another morning and took off promptly.
I not merely needed to waste $50 in baggage service fees, but I skilled Awful landing by your pilots, very crowded and little planes, rude flight attendants, and finish imbeciles that handled my luggage simply because they Obviously were being illiterate and will not browse “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
Excellent Morning, I was wondering what are the requirements essential whenever a shopper travels by using a insignificant. Thank you for any information and facts with regards to this make a difference.