If you took enough time to rent capable people to work for your Airways then Probably you wouldn’t be during the economical wherewithal that you simply’re dealing with. Possibly you wouldn’t should consistently oversell your seats so that travellers boycott your airline and use other additional dependable and reliable companies such as Southwest or United.
be there? And then NO place for them to stay til morning!! I hope There is certainly some payment for me in this case. I was really unhappy Along with the way American Airways dealt with my flight.
I obtained the underneath reaction from American Airways soon after I refused their give of a $25.00 vacation voucher for horrendous service. My opinions were being posted on This great site However they were removed. Their inadequate service Price me money and time, which I can not get back plus they think $twenty five.
We happen to be Repeated flyer customers for over thirty many years, and one of the attractions for us to continue together with your services tend to be the benefits you supply to us and The nice service We've got usually had in lots of journeys with AA. On Jan 29 2015, I identified as AA en Español to create arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good lady Ana Maria helped me with every one of the paper operate and I did buy all the additional expenditures with my Town Bank card foe my husband and myself and Ana Maria explained to me that I will obtain confirmation on my e mail, and gave me more than the telephone our two locator documents. Properly, right now After i termed once again due to the fact we didn't get the information on my e mail, we have been informed to our surprise that only my spouse experienced reservation and there was very little on history for myself!
I compensated an extra $twenty for your seat with far more place. You place me in a very seat beside a very substantial gentleman who took above half of my seat.
When we boarded flight 556 in monte go bay now we ended up the main folks within our segment with the cabin and we found a backpack tucked at the rear of row eight without individual anyplace that it belonged to . We pointed it out to a person using an AA uniform who seemed to be a passenger and he was very rude indicating it belongs to an AA worker and obviously I must haven't been on this kind of airplane before. My partner and I sense extremely unpleasant with this sort of response from 1 of your personnel!!
You should investigate this so other travellers received’t hold the same practical experience…..I would like a reply from You furthermore may..
That is with regard to flight 580 from charolet to Miami yesterday early morning, After i initially acquired to my seat I felt it absolutely was just a multitude. There was soda spilled within the chair and arm relaxation. There was trash from the last flight in the back of the seat in advance of me. Once i asked to get it cleaned up I used to be offered no reaction and I used to be left to take a seat inside of a sticky seat for nearly three several hours! This was the worst in airplane expertise I've ever gained by far.
I take pleasure in you might be experiencing a merger and many staff members could possibly be lower than thrilled, but this Mindset really should not be evident towards your customers who are only contacting to have some help.
Every now and then you find somebody who genuinely do The task They're paid out to accomplish. I not just located a single , I discovered several at American Airlines .Though traveling 01/25/16 from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo stick with it for the gate, I wasn't authorized off the aircraft to retrieve it because the door was closed plus the jetway removed.
Around the returning flight we checked in as well as team greeted us and appeared really professional. Certainly right until we Visit the counter. The youthful person was extremely inexperienced. The agent close to him described that we set the incorrect ticket on one among our eight baggage. They two gentlemen couldn't work it out and fundamentally told us every thing was ok.
Hello my identify is larneta and i flew with American Airlines for The very first time to accomplish a suprise bridal shower for my best friend,but Once i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad Every thing for your suprise bridal shower in All those baggage.I couldnt work out why they wherever in Wisconsin And that i didnt care I just needed them to generally be the place I had been immediately.So I needed to cancel every little thing. All her family and his friends and family.I was practically crying while in the airport she didnt even know I had been there I came early just for the suprise.
I’m composing to express how discontent I'm Together with the way American dealt with flights on April 29, 2016. My flight 3848 gonna Memphis, TN from DCA was cancelled following being delayed 4 6 hrs. I had been flying to your more helpful hints rehearsal dinner and a marriage the following working day And that i skipped both equally functions. The next day I needed to fly to charlotte and then to Memphis and also to top it off bag didn’t arrive about the flight with me And that i don’t know why.
I'll say she(AA) found a later on flight for me on another airline,which I so appreciated,but she surely might have considerably more enjoyable in dealing with me.